ADMISSIONS413-884-6013info@greylockrecovery.com1561 Cold Spring Rd.Williamstown, MA 01267

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Frequently asked questions

Here, you’ll find answers to the most common questions about Greylock Recovery—including details about our services, treatment approach, admissions process, and what to expect as a resident.

If you need more information, we encourage you to connect with us directly. At Greylock Recovery, we believe healing begins with connection, and we’re here to support and guide you every step of the way.

  • What is the admissions process like? Are there any prerequisites for admission?
  • What should I bring with me? What can’t I bring?
  • Do you accept insurance, and what types? Are there payment plans available?
  • What is the facility like?
  • How long do your withdrawal management and residental programs last?
  • Is the treatment program individualized?
  • How do I know if inpatient treatment is right for me?
  • What therapies and treatments are included in the program?
  • What happens after I complete the residential program? Do you offer alumni support or continuing care?
  • Can I bring my pet?
What is the admissions process like? Are there any prerequisites for admission?

At Greylock Recovery, we understand that seeking treatment is a deeply personal and courageous step. Our goal is to provide a safe, compassionate, and therapeutic environment where individuals can begin their journey toward healing. 

Each person seeking admission is evaluated individually, ensuring they receive the most appropriate level of care based on medical necessity criteria and in alignment with state and federal regulations. We are committed to making every effort to provide access to care whenever possible. 

To be admitted to Greylock Recovery, individuals must:

  • Be voluntarily seeking treatment 

  • Be 18 years of age or older 

  • Have a primary diagnosis of substance use disorder 

  • Be medically stable 

  • Be free from communicable diseases that require isolation or pose a risk to others 

  • Be ambulatory (assistive device use must be approved by our Medical Director) 

  • Meet all clinical and safety criteria for admission 

At Greylock Recovery, we are here to walk alongside you as you take the next step toward healing, connection, and long-term recovery. If you have any questions about admission, our team is here to help. 

What should I bring with me? What can’t I bring?

Contact Information and Medication:

  • Prepare a list of names, addresses, and phone numbers of loved ones, healthcare professionals, 12-step sponsors, etc.
  • Bring existing prescription medication in its original pharmacy bottle with intact information labels. Ensure that any liquid medications are new and sealed.
  • Include a list of all your prescriptions and dosages.
  • Carry a small sum of cash ($50 to $100 in smaller bills) for store runs.
  • Don’t forget to bring your credit card or debit card to pay for treatment medications.
  • Keep your insurance cards and valid photo identification (driver’s license, passport, etc.) handy.
  • Consider bringing photos of your loved ones to keep in your room for emotional support

Clothing Items: Pack 15 days’ worth of relaxed, seasonal, and weather-appropriate clothing, including:

  • Comfy shoes for everyday wear, sneakers for activities/sports, and flip-flops for the shower.
  • Relaxed, non-revealing cover-up shirts.
  • Jeans and shorts of appropriate length.
  • Socks and underwear.
  • Pajamas

Entertainment and Leisure

  • Bring printed books for leisure reading. Note that tablets or smartphones connected to the internet are not allowed.
  • If you are a smoker, pack a one-month supply of cigarettes. Juul vapes are permitted, but please refrain from bringing e-vape liquid.

Toiletries and Beauty Products:

Ensure that all health and beauty products are alcohol-free and unopened. Avoid aerosol sprays. Bring a 30-day supply of the following:

  • Deodorant
  • Toothbrush and toothpaste
  • Shampoo and conditioner
  • Pump hair spray (no aerosols)
  • Hairbrush
  • Feminine hygiene products
  • Razor and shaving cream
  • Sunscreen
  • Cosmetics

 

Items Not Allowed

  • Weapons (guns, knives, scissors, sharp objects, etc.)
  • Protein powders/energy supplements
  • Pornography
  • Food or beverages
  • Toiletries and beauty products containing alcohol (mouthwash, perfume, etc.)
  • Unapproved or previously opened retail medications
  • Nail polish and polish remover
  • Video games and DVDs
  • Sports equipment
  • Suggestive or revealing clothing (tank tops, sleeveless shirts, midriff-baring tops, etc.)
  • Aerosols
  • Electronics (televisions, gaming consoles, etc.)
  • Games and playing cards
  • Candles and incense
  • Suggestive clothing featuring drugs, alcohol, or violence
Do you accept insurance, and what types? Are there payment plans available?

We accept most commercial insurances and certain managed care organizations that work with MassHealth. Need-based payment plans are available. Call us for more information!

What is the facility like?

Greylock Recovery is nestled on 14-acres of woodland in the serene landscapes of Williamstown, Massachusetts. Williamstown is like a hidden gem tucked away in the Berkshire Mountains. Imagine a picturesque town where every corner feels like a scene from a storybook. The landscape is stunning, with rolling hills and lush forests that change with the seasons—brilliant autumn foliage, serene snow-covered winters, and vibrant spring blooms.

How long do your withdrawal management and residental programs last?

At Greylock Recovery, we understand that everyone’s journey is unique, and the length of withdrawal management can vary based on individual needs. Our medical withdrawal management program typically lasts 5-9 days, ensuring you receive the care and support necessary for a safe and comfortable transition into the next phase of recovery. 

Our residential program is generally 30 days, but we recognize that healing doesn’t follow a strict timeline. Your length of stay will be personalized to ensure you receive the support, stability, and tools needed for long-term success. Our team is here to walk alongside you every step of the way. 

Is the treatment program individualized?

At Greylock Recovery, we recognize that each person’s path to healing is unique. That’s why together, we create individualized treatment plans tailored to the specific needs of each patient, combining evidence-based therapies, counseling, and psychiatric support to foster lasting recovery. Our approach integrates a range of proven and innovative treatment modalities, including:

  • Dialectical Behavior Therapy (DBT) – building emotional regulation and resilience 

  • Cognitive Behavioral Therapy (CBT) – addressing thought patterns and behaviors

  • Family Therapy – strengthening connections and support systems

  • Expressive Therapy – using art, music, and movement for emotional healing

  • Mindfulness Practices – fostering presence and self-awareness 

  • Relational Trauma Repair (RTR-Sociometrics) – addressing trauma through connection-based healing

At Greylock Recovery, we don’t believe in a one-size-fits-all approach—we meet each individual where they are, ensuring they receive the right combination of care and support to build a strong foundation for long-term recovery. 

How do I know if inpatient treatment is right for me?

At Greylock Recovery, we understand that deciding to enter residential treatment is a deeply personal choice—one that comes with questions, emotions, and uncertainty. If day-to-day life feels overwhelming, if your current environment isn’t supportive of healing, or if isolation and disconnection are making recovery harder, residential treatment can provide the stability, structure, and community you need. 

Our approach is trauma-informed and rooted in harm reduction, meaning we meet you where you are—without judgment, without rigid expectations—offering personalized care designed around your unique needs. In residential treatment, you will have the opportunity to step away from external stressors and focus fully on healing, connection, and long-term recovery. 

If you’re considering this step, it may help to reflect on your recovery goals—do you need deeper support, a safe space to heal, or more intensive guidance? Speaking with a therapist or trusted provider can offer further insight. 

Most importantly, trust yourself. Recovery isn’t about perfection—it’s about finding the right path forward, at your own pace, with the right support. And at Greylock Recovery, we’re here to walk that path with you. 

 

What therapies and treatments are included in the program?

At Greylock Recovery, we recognize that healing is not one-size-fits-all—every person’s journey is unique, and so is their treatment. That’s why we offer compassionate, evidence-based care designed to meet each individual where they are, honoring their lived experience while providing the structure, support, and tools needed for sustainable recovery. Our comprehensive treatment approach includes:

    • Medical Withdrawal Management (ASAM 3.7) – Providing safe, supportive detoxification with 24/7 medical oversight

    • Residential Treatment (ASAM 3.5) – A structured, healing-centered environment focused on long-term recovery

    • Medication-Assisted Treatment (MAT) – Including Medications for Opioid Use Disorder (MOUD) and Medications for Alcohol Use Disorder (MAUD) to support cravings, withdrawal, and stabilization

We integrate a trauma-informed, harm reduction approach into our therapeutic offerings, ensuring that individuals receive care that is personalized, empowering, and rooted in connection. Our treatment modalities include: 

    • Dialectical Behavior Therapy (DBT) – Developing emotional regulation and distress tolerance 

    • Cognitive Behavioral Therapy (CBT) – Identifying thought patterns and behaviors that impact recovery 

    • Family Therapy – Strengthening relationships and fostering support systems 

    • Expressive Therapy – Using creative outlets like art, music, and movement for self-expression and healing 

    • Mindfulness Practices – Cultivating presence, self-awareness, and emotional resilience 

    • Relational Trauma Repair (RTR-Sociometrics) – Addressing the impact of trauma through connection-based healing 

    • Adverse Childhood Experiences (ACE) Therapy – Understanding how early experiences shape substance use and mental health 

At Greylock Recovery, we believe in treating the whole person—not just the addiction. By offering medical, therapeutic, and psychiatric support in a compassionate and non-punitive environment, we help individuals rebuild their lives with dignity, resilience, and hope. 

What happens after I complete the residential program? Do you offer alumni support or continuing care?

At Greylock Recovery, we know that recovery doesn’t end when residential treatment does—it’s a lifelong journey that requires connection, support, and ongoing resources. That’s why we provide comprehensive aftercare planning and a tech-enabled alumni network to keep you engaged, supported, and empowered in your recovery. 

Personalized Aftercare Planning 

Throughout treatment, you’ll work closely with your dedicated Case Manager to create an individualized aftercare plan tailored to your specific needs. Your Case Manager serves as a bridge to vital resources, ensuring you have access to:
Outpatient treatment & therapy for continued clinical support
Medication-Assisted Treatment (MAT) referrals for ongoing stabilization
Sober living & transitional housing for a structured environment
Employment & education resources to help rebuild independence
Peer recovery & community support networks to maintain accountability 

Greylock Stays Connected (GSC) – A Tech-Enabled Alumni Network 

Recovery is strongest when you stay connected to a supportive community. That’s why we offer Greylock Stays Connected (GSC), a dynamic and accessible alumni program designed to provide ongoing support no matter where you are. Through our curated communities and app-based platform, you’ll have access to:
📱 The Greylock Recovery App – A private, secure space for real-time peer support, recovery resources, and direct access to Greylock alumni and staff
📞 Regular check-ins – Stay connected through scheduled phone calls, Zoom meetings, and virtual support groups
🎉 Exclusive alumni events – Participate in sober outings, retreats, and community gatherings
🔗 Online & social media engagement – Join specialized recovery groups, discussion forums, and mentorship opportunities within Greylock Recovery’s Proprietary App. 

At Greylock Recovery, we believe no one should navigate recovery alone. Our commitment to harm reduction, long-term engagement, and community-driven support ensures that when you leave treatment, you don’t lose the connection—you carry it with you. 

Can I bring my pet?

In Massachusetts, the guidelines for having a service animal are primarily governed by the Americans with Disabilities Act (ADA) and state laws. Under the ADA, only dogs are recognized as service animals. They must be individually trained to perform tasks for a person with a disability. Service animals must be well-behaved on our campus. If a service animal is disruptive or poses a threat, the owner may be asked to remove it

Emotional support animals (ESAs) are not considered service animals under the ADA


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Address

1561 Cold Spring Rd.
Williamstown, MA 01267


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info@greylockrecovery.com