Admissions at Greylock Recovery
Start Here—We’ll Walk With You
Reaching out for help is never easy. Whether it’s your first time getting treatment or your fifth attempt to get clean, we’ll meet you with respect and real support—no shame, no lectures, no judgment.
At Greylock Recovery, we’ve made the admissions process as simple and human as possible. When you call, a real person answers. When you ask a question, you’ll get a real answer. And when you’re ready to begin, we’ll be here to walk you through every step.
Call us at 413-884-6013 or Verify Your Insurance to get started today.
What to Expect When You Reach Out
Quick. Compassionate. Confidential.
Making the call might feel like the hardest part—but once you do, we’ll take it from there.
Here’s what happens when you reach out:
- You’ll talk with an admissions coordinator who truly listens.
- We’ll ask a few questions about your situation—nothing overwhelming.
- You’ll get honest answers about what treatment looks like, what it costs, and whether Greylock feels right for you.
No commitment. No pressure. Just a conversation that puts you back in control.
Step-by-Step: Your Path to Admission
No Guesswork. Just Support.
Step 1: Tell Us What’s Going On
We’ll learn about your current symptoms, substance use history, and goals for treatment.
Step 2: Verify Insurance or Discuss Payment Options
We work with many insurance plans and can check your benefits fast—and confidentially. If you’re uninsured, we’ll talk about next steps.
Step 3: Clinical Assessment
A licensed provider will assess your needs to determine if detox or residential treatment is the best fit. Everything we do is based on what’s safest and most effective for you.
Step 4: Plan Your Arrival
We’ll help with logistics like transportation, what to bring, and how to prepare for your stay.
Step 5: Begin Treatment
When you arrive at Greylock, you’ll be welcomed by your care team and begin your recovery—right away.
For Families and Loved Ones
You Can Help Someone You Love Get Here
If you’re calling on behalf of a partner, child, parent, or friend—we’re here for you too.
We’ll:
- Walk you through what to expect
- Explain how to talk to your loved one about getting help
- Discuss family involvement options, including our Family Forward Program
- Offer support, even if they’re not ready yet
You don’t have to do this alone.
What to Bring (and What to Leave at Home)
Getting Ready for Your Stay
What to bring:
- Valid ID and insurance card
- Comfortable clothing and toiletries
- Current prescriptions in original bottles
- Comfort items like books, journals, or photos
What to leave at home:
- Weapons or substances
- Electronics with camera access (ask us if unsure)
- Large sums of cash or valuables
Still have questions? We’re happy to walk through it with you.
Need Help Fast?
Same-Day or Next-Day Admissions Available
When the window opens for recovery, it can close just as quickly. That’s why we work hard to offer same-day or next-day admissions whenever possible—especially for detox.
Call us now, and we’ll help you find the fastest, safest path to care. 📞 413-884-6013
Serving Williamstown and Beyond
Peaceful Setting. Real Recovery.
Greylock Recovery is located in Williamstown, Massachusetts, tucked into the quiet, wooded hills of the Berkshires. Our campus is calm, private, and deeply rooted in the kind of environment that helps people feel safe enough to start again.
We serve individuals from across:
- Berkshire County: North Adams, Pittsfield, Great Barrington, and Lenox
- Western Massachusetts
- Albany, NY and surrounding Upstate areas
- Springfield and central Massachusetts
Whether you live down the road or are coming from out of state, you’re welcome here.
📍 1561 Cold Spring Rd. Williamstown, MA 01267
Frequently Asked Questions
If we have all the info we need, you could be admitted within 24–48 hours—sometimes even same-day.
No. We offer medical detox right here on site if that’s what you need.
In most cases, no. But we can help you plan an approach and offer support.
We’ll help explore your options and find the best solution we can.
Yes. Family communication and involvement are encouraged, especially through our Family Forward Program.
Let’s Take the First Step Together
We know how overwhelming this all can feel. But you don’t have to figure it out alone.
Call us at 413-884-6013 or Verify Your Insurance to begin the process—today.
Call to Connect
You don’t have to be ready for everything. You just have to be ready for one step.